Volunteer Case Worker


To provide practical and emotional support to clients across Wales.  The role involves providing a range of services as required to meet the needs of the client.  You can apply to be a volunteer in whichever areas you are prepared to travel.  You will not be expected to travel across the whole of Wales (unless you are happy to of course).

Role Profile

Download the full role profile by clicking on the links below:

Role Profile (PDF) | Proffil Rôl (PDF)

Role Profile (Word) | Proffil Rôl (Word)



This is a voluntary role.

Travel and reasonable expenses will be paid.

Additional Information

In addition to your application form, if shortlisted you will be invited to interview (either by telephone or face-to-face).  If successful at this stage, we will carry out vetting.  You must be cleared through the vetting process before you can volunteer with us.  This is due to the sensitive nature of the work we do, and the information we hold.  If you have any queries in relation to this or any part of the application process, please contact us.



Or download and return the forms below by email or post.


Please select ONE application form option:

UC-APP-E-W – Word version to be completed electronically

UC-APP-P-W  – Word version to be printed and completed by hand

UC-APP-P-PDF – PDF version to be printed and completed by hand


If you are completing a downloaded application form, please also ensure you download and complete the diversity monitoring form to submit with your application.  We collect this information in the spirit of the Equality Act (2010) to assess equality and inclusion of protected groups.  Please select ONE of the options:

UC-DM-E-W – Word version to be completed electronically or printed to be completed by hand

UC-DM-P-PDF – PDF version to be printed and completed by hand